“I AM GOING HOME ALONE AFTER ONLY 9 DAYS!”
I’m so glad that someone recommended Willow Springs to me for my rehabilitation needs after my second knee replacement. I toured the facility prior to the procedure and pre-booked my private suite as part of the By Reservation Only program. Therapy was started immediately and Colleen was a fabulous therapist. After my last knee replacement, I rehabbed for 3 weeks. The staff members here are outstanding – they really work hard. The aides, especially Hardy, were so great! I haven’t met anybody who isn’t wonderful & so many staff members came to hug me goodbye. I would absolutely recommend Willow Springs for post-orthopedic rehabilitation!
After my husband toured Willow Springs, he told me “I FOUND THE PLACE FOR YOU!”
I saw the Willow Springs TV commercials, but never thought I’d need to come here. I was weak after being hospitalized for nearly a month, and I am going home feeling strong thanks to the rehabilitation. The staff is wonderful. Even the administrator came to visit and check
on me during my stay. When I rang the call button, someone was always there for me. The facility is clean. Eating meals with my husband in the dining room was a nice experience – it’s so kind to offer free meals to guests and make them feel welcome too. I even got a complimentary visit to the beauty parlor.
Willow Springs is extraordinary!
The people who work here are great… WILLOW SPRINGS REALLY CARES!
I really had a nice stay here. I befriended people here, and I enjoyed the social activities like bingo & the music programs. I knew every song and would sing along with the performers. The rehabilitation was fantastic. My therapist Maureen didn’t take no for an answer, and now I can walk with a walker. Willow Springs is a wonderful place, and thanks to the staff here –I’ll be home in time to celebrate my birthday with my family!
“WILLOW SPRINGS IS AN ABSOLUTELY WONDERFUL PLACE. I chose to come to Willow Springs following a knee replacement at the recommendation of my orthopedist, and I’m so glad I did. The staff members are great, they know your name and what you like. I’m looking forward to returning home and getting back to dog-sitting and dog-walking my “nephew” Bentley, a west highland terrier. Thank you all for being so nice!”
“I’m so glad my friends recommended Willow Springs to me because I made the right choice coming here! These eyes have witnessed miracles in the therapy gym. I saw a man that couldn’t even stand, who was walking and taking big, strong steps within a week. The staff is wonderful and came to check in on me to make sure that my needs were met throughout the day. I got very good care and assistance. The food choices in the dining room were amazing. I also enjoyed playing bingo and using the resident computer throughout my stay. Thank you, Willow Springs!”
After a cardiac TAVR procedure, I chose to admit to Willow Springs for cardiac rehabilitation. The physical therapy was the best. John & Rachel kept me going. I needed more effort than I thought I would following a heart operation. Dr. Cohen, the Cardiac Medical Director, made a point to see me on my first full day at the facility and was satisfied with my results. I enjoyed playing bingo while here, and will try to make it back for the monthly community bingo program. It was a pleasurable experience. I would recommend Willow Springs for their excellent cardiac rehabilitation.
When I arrived at Willow Springs, I could barely walk. From day one, the focus was on my discharge & what I needed to accomplish in order to get back home safely. There was so much attention to detail – how many steps were needed to get into my home and working on home skills like cooking. All of the nurses were so supportive. If staff couldn’t answer a question, they found someone who could. Family input was valued, and my significant other was kept informed. Therapy was fantastic; John & Sarah were great! I do artwork and my hands hurt when I arrived. John encouraged me to draw in my free time to improve my dexterity. The staff ensured I had a plan to be successful at home – a follow-up appointment was scheduled with my primary physician, I have scripts for my medications and home therapy. I can go home today and relax knowing that I don’t have to stress about my follow-up steps.
I haven’t felt his good in months!
I would like to thank each and every one of you for the outstanding care you have shown my Uncle Thomas over the more than two years he called Willow Springs home. You all made him feel like a member of a family. You did more than act like employees. He was shown such concern, respect, and compassion.
I have so many wonderful memories of his time at Willow Springs. Each and every department played a huge part in making his life a happy one; the staff would have him visit for a “hot spot” of coffee, the activities department never stopped involving him and enabled him to enjoy coming
to meals and the recreational games, and the staff on Applewood – an outstanding group of people – were wonderful to him even when he was a challenge. Everyone listened to his stories during the many times he told them over. He learned everyone’s name on Applewood and relied on all of you to make his day/night a good one. And you sure delivered.
I must also include the staff who made sure his television was on the Yankees channel, that he received an extra soft roll at dinner, that his room was always neat and clean and he was included in the two annual holiday dinners.
Please accept my heartfelt gratitude for being the best, and making life as good as it could be (and maybe even better) for my Uncle Tom.
“Although I have no past experience with rehabilitation centers, I can’t say enough about Willow Springs. This place was outstanding and the people who work here are fantastic! I did not anticipate, nor plan for my fall with injury – but, am so glad the team at Willow Springs was here for me. The concierge Sherill was so wonderful. She will have a permanent place in our hearts. Her care was beyond what was expected of her. I have tears in my eyes saying goodbye! My husband and I are grateful for the care and attention we received during my stay. Thank you Willow Springs!”
“I’m super impressed with everybody-Big K for kindness. I have a lot of respect for the staff here-they are so dedicated. There’s nothing they wouldn’t do for me. The therapists are very competent and have a soft touch. They really helped me improve my balance and ambulation; my friend who visited once a week noticed my progress each week. One last thing – this place is spotless. I hope I won’t be in need of subacute rehab again, but if I am, I will absolutely return to Willow Springs!”
Urgent SNF™ Success
“I am so glad that the Willow Springs Urgent SNF™ program was an option for me following a cardiac procedure that left me debilitated and in need of stabilization and rehabilitation. The cardiac rehabilitation program and oversight of my condition was an added benefit. The team at Willow Springs quickly stepped in assisting my daughter and myself in my time of need. They were friendly, accommodating and most of all informative. They even worked directly with my local cardiologist to ensure a great transition of care.
Thank you Willow Springs for a positive rehabilitation experience!”
I Enjoyed My Brief Rehabilitation Stay
“I am so glad I made the decision to come to Willow Springs for my rehabilitation. While there is no place like home, I enjoyed my brief rehabilitation stay. I love the people that work at the center! They were so kind and compassionate. Should I require rehabilitation in the future, I will gladly select the great team at Willow Springs. In the meantime, I will be back to see the final renovation progress… everything is looking so nice!”
“Upon being hospitalized, my choice of where to go for Rehabilitation wasn’t difficult. I chose Willow Springs! Having had a good experience there several years before, I was even more impressed this time with the positive changes made by the new ownership! Everyone at Willow Springs was great in supporting my recovery. I almost hated to leave as it almost felt like a vacation for me! From the musical entertainment and other engaging activities, Willow Springs cared for all of me!”
“I can’t thank the team at Willow Springs enough for getting me back on track. I unfortunately have required other rehabilitation stays in the past. This time, I chose the NEW Willow Springs and I’m sure glad I did. I was busy with my rehabilitation, and the entertainment offered to keep me occupied was enjoyable! If I ever require additional rehabilitation or care, I’ll be sure to call upon the team at Willow Springs.
I wouldn’t be returning home without the work of this great team!”
“Thank you! Words will never be enough to express my gratitude for the wonderful care provided by the team at Willow Springs to my Uncle Thomas McConkey. The team treats him with such respect and affords him the opportunity to maintain his dignity. The professionalism of everyone on the staff is most evident in all daily routines. I will never be able to repay the team for all of the care and concern shown to my Uncle daily.
I am grateful that they are making his days with them good ones!”
“I can’t say enough about my rehabilitation stay at the new Willow Springs! All of the nurses, caregivers and staff were wonderful to me. There truly wasn’t a person here that I didn’t like. The therapy team was fantastic, encouraging me every step of the way. My other favorite part…the soup! From the care to the cleanliness of the center, I rate Willow Springs highly! I would recommend this great team to anyone requiring rehabilitation!”
“I enjoyed my short stay at Willow Springs Rehabilitation and Nursing Center. The staff here were so kind and respectful to me throughout my recovery. The Nursing team was always there for me when I needed something. Therapy services were great! I must say activities were the best part of my recovery. The team kept me so busy that I didn’t even feel like I was in a rehabilitation center. Kudos to the new Willow Springs – thank you for getting me back to me.”
“The therapy team really worked me hard and often until I felt strong enough to get back into the community. The food was excellent and the spaghetti dinner was my favorite! The Staff was always so friendly and accommodating, and any questions or concerns I had were promptly addressed. My Willow Springs experience was so much more enjoyable then my previous stay at another rehab facility; my spacious room was an added bonus and the Activities Program was superb.”
“The highlight of my stay was “getting rehabbed”. The excellent therapy helped me get better. Activities were always so much fun; especially the entertainment parties… even the staff was dancing around having a good time! They were all so awesome. Winning bingo was also great; I would have had a good time even if I didn’t win! The staff members at Willow Springs really have their hearts in what they do. It’s very nice here and I understand that renovations are going to take place which will only add additional positivity to the facility.”
“My stay here was excellent… The food was amazing! I’m not much of a big eater but I ate every meal every day because it was always that good. All my needs were met and if I needed something extra, all I had to do was ask. Therapy was excellent each and every day. I enjoyed working with the therapists. With their help I am confident to return to my home far stronger than before. All the staff here were very nice and accommodating, and getting to go to the beauty parlor a few times was an added bonus. The beautician really does a good job! Willow Springs got me back to me.”